Technical support

• 1 (800) 500 7858 in the United States
• +1 (408) 447-8715 (outside the U.S.)

Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. Pacific time

Most HP Atalla security products are supported directly through the HP technical support organization. HP technical support provides in-depth support for all HP Atalla security products that are under a support contract.

HP AXL products are supported through the HP support centers or your local HP distributor.

Global Customer Support Center (GCSC)

Your local GCSC should be the first point of contact outside normal HP working hours. Call your local GCSC and say that you need HP Atalla security products support. Your Customer Care agent will forward your urgent request to the appropriate HP Atalla Security Products technical resource. Routine requests will be forwarded the next working day.

Contact an experienced technical engineer who can provide assistance—whether it’s key loading, installation, or features of commands.